The recently published report points to the lack of empathy exhibited by AI as driving force behind mistrust.
Source: New study from Pega shows consumers don’t trust artificial intelligence – MarTech Today
When you discover how much progress AI is making, it’s easy to be cautiously optimistic about the future.
Source: AI Trends to Look for in 2019 and Beyond – Hacker Noon
The site analyzes billions of data points — including more than 1 billion photos shared every month and 153,000 restaurant menus across the U.S.
Source: Tastewise uses artificial intelligence to digest information on the latest food trends | Food Dive
Brands like Clinique, L’Oreal and Neutrogena are using AI to customize user experiences and create products that appeal to younger consumers.
Source: How artificial intelligence will boost these beauty brands’ bottom line – MarketWatch
Gartner research shows AI OK if it save time and money, but not for emotional analysis.
Source: Consumers want AI if it saves time or money – ITP.net
New survey finds consumers would use AI services such as Alexa to save time and money.
Source: Consumers warming to AI in their everyday lives | TechRadar
This week in the internet of things, a new study has found that the vast majority of consumers don’t understand what IoT actually means.
Source: 80pc of consumers don’t actually know what IoT means
It’s time for a reality check. Chatbots are killing customer service. Obliterating it, maybe.
Source: Chatbots Are Killing Customer Service. Here’s Why.
How Artificial Intelligence and Machine Learning can be leveraged to boost efficiency and customer engagement in Retail
Source: Disruption in Retail — AI, Machine Learning & Big Data
As with many new and emerging technologies, Artificial Intelligence (AI) is still, to some extent, an enigma. And while it can be hard to separate the myths from the facts, there should be no doubt that AI is already beginning to have a big impact on our daily lives.
Source: AI for Consumers: Five things we learnt at the Euroconsumers event on Artificial Intelligence – Consumers International