Amazon CEO Jeff Bezos has always placed an emphasis on pleasing the company’s customers, but he may have neglected to do so this time.
Source: Amazon’s Mistake Is Shopify’s Gain
The goal of a commercial business is to increase sales, and retaining current customers is key to making this happen. But according to a new report from The Manifest, only 6% of small businesses
Source: Just 6% of Small Businesses Focus on Keeping Customers – Small Business Trends
B2C brands are reaping the benefits of being responsible businesses who appeal to conscious consumers, so B2B marketing is following suit.
Source: B2B marketing is learning from conscious consumers
One of the biggest challenges for marketing teams today is measuring this return on investment for each of its businesses.
Source: The 2019 Digital Trends SMBs Need To Focus On
Let’s get real: once-transformative technologies that allowed businesses to respond to consumer needs with speed and agility no longer elicit……
Source: Which 2019 Consumer Trends Will Impact Your Customer Experience Strategy?
2018 has very much been a year of “epic partnerships”. The Avengers teamed up with the squad from Guardians of the Galaxy to Things have been no less epic face down Thanos. Prince Harry finally t…
Source: 5 Innovation Trends of 2018 That Will Disrupt the Corporate Landscape in 2019