Why Hotels Need to Considering Measure and Scale every Micro-Moment of the Customer Journey

Hotel customers are today documenting every micro-moment of their journey. Do you listen, measure and scale every micro-moment of the customer journey? When you are trying to prove the value of Social Media Marketing to

Source: Why Hotels Need to Considering Measure and Scale every Micro-Moment of the Customer Journey

Study: 87% of Shoppers Begin the Purchase Process Online — Up from 71% in 2017 | LSA Insider

Although the popularity of shopping via digital channels has become increasingly popular, shopping in-store continues to be an important component of the purchase process. Consumers are still opting for in-store purchases over online, however, when repeat purchases are made, consumers tend to shift

Source: Study: 87% of Shoppers Begin the Purchase Process Online — Up from 71% in 2017 | LSA Insider