Conversational commerce and the travel industry: it’s time to say hello

Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to connect with friends and family. Now it’s transforming communications between travel businesses and their consumers too.

Source: Conversational commerce and the travel industry: it’s time to say hello | PhocusWire

Generation AI – How Hotels Are Adapting to the Demands of More Millennial Guests | By Raj Singh – Hospitality Net

In the year 2020, one short year from now, the oldest millennials will turn 40, a milestone birthday. This means that millennials, currently the most significant consumer demographic, have been booking hotels stays for nearly 20 years.

Source: Generation AI – How Hotels Are Adapting to the Demands of More Millennial Guests | By Raj Singh – Hospitality Net

Spontaneity, robots and veganism: Millennial trends that are driving tomorrow’s dining economy – Institute of Hospitality

20% of UK millennials go out less to restaurants now due to food delivery, shifting £1bn a year to delivery services Over half of millennials (52%) would

Source: Spontaneity, robots and veganism: Millennial trends that are driving tomorrow’s dining economy – Institute of Hospitality

Millennial FOMO (Fear Of Missing Out) fuels short break surge | TravelDailyNews International

The Flybe Short Break Survey, launched on 26th November, reveals that 28% of people took more short breaks in 2018 than they did five years ago, giving a strong indication that they prefer to snack on culture and experiences as opposed to feasting on them in one sitting.This inaugural Short Break Survey, commissioned by Flybe and conducted by OnePoll during summer 2018, surveyed 2,000 people across the UK, with a short break defined as being one to three nights away

Source: Millennial FOMO (Fear Of Missing Out) fuels short break surge | TravelDailyNews International