Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to connect with friends and family. Now it’s transforming communications between travel businesses and their consumers too.
Source: Conversational commerce and the travel industry: it’s time to say hello | PhocusWire
Millennials become the biggest market for luxury liners as they share holiday moments using onboard wifi
Source: Why cruises float the boats of the Instagram generation | Travel | The Guardian
The web was supposed to make booking travel easier, faster and more accessible – but the reality is somewhat different, according to research.
Source: Frustration with online travel booking continues as consumers consult more sites | PhocusWire
New research found recently that 77 per cent of young parents aged 16-34 say they are interested in taking multi-generational holidays
Source: INSIGHT: Capitalise on the rise of the multi-generational holiday – Boutique Hotelier
The best bang for the consumer’s buck has encountered a little fog. A new study by J.D. Power shows that traditional airlines’ (Delta, United, American, Al
Source: The line between low-cost airlines and traditional carriers is getting blurry
There is an array of consumers taking luxurious vacations who might change the way you imagine the modern luxe traveler.
Source: Council Post: Modern Luxe Traveler: Consumer Segments That Are Changing The Game
In the year 2020, one short year from now, the oldest millennials will turn 40, a milestone birthday. This means that millennials, currently the most significant consumer demographic, have been booking hotels stays for nearly 20 years.
Source: Generation AI – How Hotels Are Adapting to the Demands of More Millennial Guests | By Raj Singh – Hospitality Net